Privacy Notice

This notice tells you what happens to the personal information you share with Essex Subsidence. In short: Essex Subsidence is a lead generation service, and the main reason we collect your details is to pass them on to a fully qualified subsidence professional who should be able to help you.

Information Collected

We collect information that you provide when making an enquiry — including your name, email, phone number, full property address (street address, town/city and postcode), property type, and any comments or message describing your subsidence issue. We also automatically collect certain data when you browse the site, such as your IP address, device type, browser version, and pages viewed.

Why We Need Your Information

We need it to do our job — Essex Subsidence is a lead generation operation, not a contractor. We use the details you provide to connect you with a qualified subsidence repair specialist from our partner network who is best placed to help with your property. We also use data to keep the website running, handle communications, and fulfil any legal duties.

Who We Share It With

When you submit an enquiry through this site and tick the consent box, your details are passed on to one or more approved, fully qualified subsidence providers from our network so that they can contact you about your property. Our web hosting and analytics partners may also handle data on our behalf. Authorities receive data only if the law requires it. We do not sell your data for unrelated marketing.

Legal Grounds

We process data under the legitimate interests basis of the UK GDPR. Marketing communications require your consent.

Cookies

Cookies are used on this website for operational and analytical purposes. You can opt out of analytics cookies in your browser settings.

How Long We Keep It

We keep your information for up to two years following your last interaction with us, then securely delete it.

Your Rights

You can ask for access, correction, deletion, or restriction of your data. You can object to processing or request data portability. Contact us if you wish to exercise a right.

Data Protection

We take reasonable precautions to protect your data.

Under 18s

This site is for adults. We do not collect data from anyone under 18.

Updates

We may change this notice. Check back for the latest.

Use our website contact form for privacy questions.